RalliTEK Customer Service and Sales Representative

RalliTEK is a division of Performance Race Engineering, LLC (PREracing) that specializes in off-road Subaru parts and service.  RalliTEK designs its parts in-house and has a fully functioning webstore, shipping warehouse, and customer service department.  Since opening our doors in 2002, Performance Race Engineering (PREracing) and RalliTEK have consistently been a leader in automotive aftermarket sales and service in the Pacific Northwest.  The priority for both brands is to provide our clients with high-quality products and excellent customer service as we customize and build their personal vehicles for speed, agility, and performance.

RalliTEK and PREracing team members have a passion for racing and off-road that motivates them to consistently reach for and achieve quality and excellence for our clients. We seek individuals who work hard, are excellent team players, and share our enthusiasm for motorsports. Our customer service and sales representatives must thrive in a fast-paced, technical environment, display exceptional troubleshooting skills, and have excellent customer service experience.  


Responsibilities

  • Selling RalliTEK and associated parts via our eCommerce website while hitting or exceeding sales targets
  • Maintaining eCommerce site (includes updating pricing, adding products, making sure it runs smoothly)
  • Marketing products through social media (includes posting pictures and videos)
  • Providing product support to customers via email and phone
  • Fulfill, package, and ship online orders as needed
  • Process online order returns 
  • Occasionally organize and stock warehouse shelves
  • Maintain a clean and organized work area 
  • Lift up to 50 lbs


Qualifications

  • A passion for cars/racing and a solid knowledge of automotive aftermarket parts, specifically Subaru and off-road/Overlanding parts
  • Excellent customer service and sales experience
  • Ability to professionally edit photos and videos
  • A self-motivated and goal-driven work ethic in order to work toward a goal and achieve it
  • Excellent organizational skills 
  • Attention to detail 
  • Effective troubleshooting & problem-solving skills

Apply Here:


PRE Racing and RalliTEK IT/E-commerce Manager

PRE Racing is an innovative automotive tuning and performance shop that caters to customers with a wide range of high-performance vehicles. Always looking to stay ahead of the competition, we have invested in cutting-edge technologies that make us a one-of-a-kind shop here in the Portland area. We specialize in forced induction systems and operate with the goal of extreme performance at a reasonable cost.

Our E-Commerce Manager will oversee and contribute to all aspects of the company's internet sales process. We seek an individual who is passionate about the automotive performance industry and who displays thorough knowledge and creative ideas regarding website development and marketing. Candidates will also display a strong sense of ownership and an eagerness to work with our team to ensure the success of the web store and the overall company.

Responsibilities

  • Monitor and maintain company servers and networking infrastructure
  • Build, repair, and maintenance computer desktops, peripherals, and printers
  • Install, configure, update, and maintain computer software for all company workstations
  • Maintain website configurations employing knowledge of PHP, HTML, and CSS web page design
  • Produce, publish, and monitor advertisement campaigns over multiple platforms, such as Amazon, Facebook, and Google
  • Produce, edit, and publish product marketing videos, optimizing social networking and brand awareness
  • Collaborate with external web designers, support, and sales representatives
  • Produce, edit, and publish product web-listings and ad campaigns
  • Maintain, edit, and add products to the website
  • Package and ship products and kits using warehouse inventory
  • Provide customer support to web-facing customers
  • Develop procedures and methods to strengthen brand awareness and increase the company growth
  • Oversee and contribute to all aspects of the company's internet sales process
  • Develop, execute, and maintain successful marketing and SEO strategies

Qualifications

  • Must be comfortable and able to work within an automotive shop environment
  • Experience with e-commerce stores (intermediate or better)
  • Experience with computer networking and server software support
  • Experience with digital marketing (SEO, PPC, and Graphic/Video editing)
  • Strong problem-solver and ability to structure work time in a flexible environment
  • Knowledge and passion for aftermarket automotive-performance parts
  • Must be goal-oriented and able to achieve SEO and Sales goals
  • Knowledge of shipping procedures, regulations, standards
  • Technical and customer support experience
  • Knowledge of popular graphics software IE: Photoshop/Gimp

Apply Here: