Return Policy

Your use of this site indicates your acceptance of these terms and conditions. Your placement of an order indicates your acceptance of these terms and conditions.

RalliTEK, and RalliTEK.com reserve the right at any time after receipt of your order to accept or decline your order for any reason. RalliTEK, and RalliTEK.com reserves the right at any time after receipt of your order, without prior notice to you, to supply less than the quantity you ordered of any item and adjust your invoice accordingly. Your receipt of an electronic order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. RalliTEK, and RalliTEK.com may require additional verifications or information before accepting any order.
Once you have placed an online, phone order, or other type of order with RalliTEK, and RalliTEK.com, you have entered in a contract to purchase and you will be charged immediately.

Orders DO NOT always ship the same day of purchase. Please allow 48 hours for your order to ship.

Ordering Procedure

RalliTEK, and RalliTEK.com fulfill orders on a first come basis. If your item is not in stock, we will fulfill your order as soon as possible. Some items take 4-6 weeks for delivery.

If you order a product, your credit card is charged immediately. We will notify you the status of the order and the product availability. If you choose to cancel the order after the same day we received or not during business hours when the order has been processed, a 5% cancellation fee will be charged and the remaining amount will be credited back to you.

If a product is ordered and not wanted, the UNUSED item can be returned for a 35% restocking fee. Shipping is not refundable in either direction. Any items that are damaged or have shipment issues MUST be reported within 5 days of receiving the shipment to be considered. No items will be returnable after 30 days.

RalliTEK, and RalliTEK.com does not refund shipping charges
In the event that the product you ordered is sent either incorrectly or processed wrong by RalliTEK, and RalliTEK.com we will except the package back and credit you for the return shipping.

Warranty

All products come with the warranty that is applied directly by the manufacturer. RalliTEK, and RalliTEK.com does not offer any of their own warranties and are not responsible for product failures or failures due to installation. All products are intended for race use only as suggested by the manufacturer and should be installed and set up by professionals in professional service centers only. The customer and the manufacturer should handle all warranty issues directly.

Refunds on Shipping Charges

RalliTEK, and RalliTEK.com do not refund shipping charges for returned items. Please note that orders that qualified for our Free Shipping Promotion will not receive a refund for the credited shipping charges.

Refused Orders / Non-Delivery

Refused or undeliverable orders that are returned to us will automatically be charged a 15% restocking fee, in addition to all freight charges incurred for the shipment by RalliTEK, and RalliTEK.com.


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